Privacy Policy

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Last Updated: 03/03/2025
 

Shivanya Travels ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, book our services, or interact with us.
 

By using our services, you consent to the collection and use of information as described in this policy.
 

1. Information We Collect
 

• We may collect the following types of personal data:

• Personal Information: Name, email address, phone number, postal address, nationality, and date of birth.

• Booking Details: Travel preferences, itinerary details, accommodation, and payment information.

• Payment Data: Credit/debit card details, UPI, or other payment methods (processed securely via third-party payment gateways).

• Health & Special Needs: Any medical conditions, dietary preferences, or special travel assistance requests (optional).

• Technical Data: IP address, browser type, operating system, and browsing behavior on our website.
   

2. How We Use Your Information
 

• We use the collected data for the following purposes:

• To process bookings, payments, and travel arrangements.

• To personalize your travel experience based on preferences.

• To send booking confirmations, invoices, and travel-related updates.

• To improve our services, website performance, and customer support.

• To comply with legal and regulatory requirements.

• For marketing and promotional purposes (only if you opt-in).
   

3. Sharing Your Information
 

• We do not sell or rent your personal data. However, we may share it with:

• Travel Partners & Service Providers: Airlines, hotels, transport providers, and tour operators for booking purposes.

• Payment Processors: Secure third-party payment gateways for transactions.

• Legal Authorities: If required by law, government regulations, or court orders.
   

4. Data Security
 

We implement strict security measures to protect your data from unauthorized access, loss, or misuse. However, while we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.
 

5. Cookies & Tracking Technologies
 

We use cookies and analytics tools to enhance user experience and understand website traffic. You can modify your browser settings to disable cookies if preferred.
 

6. Your Rights & Choices
 

• As per Indian data protection laws, you have the right to:

• Access, update, or correct your personal data.

• Request deletion of your personal data (subject to legal obligations).

• Opt-out of marketing communications.

• Withdraw consent for data processing at any time.
   

7. Third-Party Links
 

Our website may contain links to third-party websites. We are not responsible for their privacy policies, so we encourage you to read their terms before sharing any data.
 

8. Policy Updates
 

We may update this Privacy Policy periodically. Any changes will be posted on this page, and significant updates will be communicated to users.

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